Return Policy

 Our goal is to ensure the item you ordered arrives promptly and works exactly the way it should. We implemented a return policy designed to let you shop with confidence and make   things as easy as possible when things don't work out. To get started, reference the specific return policy for the item you are looking to return.

 Please read our terms and conditions for the full details of our return and warranty policy.

 Firearm & Lower Receiver Returns

 When you receive the firearm or lower receiver at the FFL, please inspect it thoroughly before accepting the transfer. The policies outlined below are only for guns or lower receivers that   are picked up from the FFL. Returns are only eligible when the product has been used properly and is returned in its original condition.

 If a firearm or lower receiver is not picked up within 14 days of arrival, including failed background check, not legally allowed to own, refusal to pick up, or any other reason the transfer is   not otherwise able to be completed, the transaction will be canceled. AGC ECOMMERCE LLC D.B.A. AGC GUNS will process a cancelation and return of the product, minus any fees, a   $75 return shipping fee, original shipping charges, and a 25% restocking fee.

 New Gun and New Lower Receiver Return Policy

 All new gun & new lower receiver sales are final. As a reminder, new guns are eligible for any applicable manufacturer's warranties. If you need help contacting the manufacturer, please   let us know and we'll be happy to assist.

 All Sales Final – Firearm Purchase Policy

 ALL SALES ARE FINAL ON ALL FIREARM PURCHASES.
 Once a firearm is purchased and the physical transfer is complete, it cannot be returned, exchanged, or refunded for any reason.


 Certified Used Guns

 All firearm sales are final, including Certified Used Guns.
 No returns, exchanges, or refunds are accepted after purchase and transfer.


 Non-Certified Used Guns

 All firearm sales are final, including Non-Certified Used Guns.
 No returns, exchanges, or refunds are accepted after purchase and transfer.

 AMMUNITION, OPTICS, MAGAZINES, HOLSTERS, KNIVES, HUNTING GEAR, RANGE GEAR, UPPER RECEIVERS, SUPPRESSOR COMPONENTS & OTHER ACCESSORIES;

 AGC ECOMMERCE LLC D.B.A. AGC GUNS  does not accept returns on Ammunition, Optics, Magazines, Suppressor Components & all other accessories. All accessory sales are final.   Optics, magazines and other accessories may be eligible for any applicable manufacturer's warranties. If you need help contacting the manufacturer, please let us know and we'll be   happy to assist.

 Suppressors

 AGC ECOMMERCE LLC D.B.A. AGC GUNS  does not accept returns on Suppressors.

 ATF DENIALS OR RETURN WITHOUT ACTION

 If your FORM 4 application is denied approval, AGC ECOMMERCE LLC D.B.A. AGC GUNS will refund the full cost purchase, including the tax stamp, less a 40% processing fee or   $1000, whichever is greater.  100% of sales tax will be refunded.  If your application is deemed returned without action (RWA) by the ATF, your application will be resubmitted after you   resolve your record at no additional cost. Should you choose not to resubmit your application, you will receive your full cost of purchase back, including your tax stamp, less a 50 percent   processing fee.

 Items Lost or Damaged in Shipment

 Please read about our Package Protection coverage for items lost or damaged in shipment.

 General Return Guidelines

 To start the return process, contact us or call 702-395-5424.

 If you receive INCORRECT OR MISSING items, please contact us.

 Shipping labels are emailed and will need to be printed by the customer.

 All returns on orders paid by a credit card will receive a credit to the card used on the purchase once confirmation of receipt of merchandise has been made and inspection has been   completed. Depending on your financial institution, refunds are credited between 3 to 5 business days after issuance.

 We do not provide an exchange option. Simply place a new order for the desired merchandise. Since items tend to sell out quickly, we recommend immediately placing an order for the   replacement merchandise.

 AGC ECOMMERCE LLC D.B.A. AGC GUNS reserves the right to limit or decline returns.

 Keep in mind, most manufacturers provide a manufacturer’s warranty, and any product issues should be submitted to the manufacturer first.

 Returned clothing may not be washed, worn or have any damage caused by accident. We recommend following washing and handling information as we will not honor returns due to   improper care or use, or the natural breakdown of colors or materials over extended time and use.

 Any returns received that do not qualify for our Return Policy may be returned to the customer at their expense. When possible, the expense will be charged to the credit card on file for   the purchase. This includes items that are non-returnable, damaged, misused or not purchased from AGC ECOMMERCE LLC D.B.A. AGC GUNS.

 Questions

 If you have any questions, please feel free to contact us.

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